led light supplier
Q1:?Can you provide free sample?
A: Yes, the courier fee should be shouldered by your side.
Q2:?What about the lead time?
A:?Sample needs 2-4 days, mass production time needs 10-25 work days for order quantity.
Q3:?Do you have any MOQ limit ?
A:?No limit in first order , sample order or less quantity order is available
Q4:?How’s your warranty?
A:?1-5 years warranty based on different price range.
We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.
Q5:?Is it OK to print my logo on led light product?
A:?Yes. It is ok .
Q6:? What’s ur payment?terms?
Q7:?What’s ur After-Sale?Service?
A:?Quick?reply?on?customers' questions; ? ?If?anything?goes?wrong?with?the?products'quality,?we?will?replace?for?you?free?and?undertake?the?shipping?cost.
Q8:?Can I visit your factory?
A:?Sure, you are welcome.
Q9: ?Are you factory or trade company?
A: We are factory with more than 10 years experice in making LED indoor lighting.
We located in Guangzhou, welcome your visiting!
Q10:?How to deal with the faulty of products?
A:? Firstly, Our products are produced in strict quality control system and the defective rate will be less?than 0.3%.
Secondly,We offer 0. 3-0.5% extra parts or products in ur order .
Thirdly, during the guarantee period , we will send new one .
Q11:?How do you ship the goods and how long does it take to arrive?
A:?We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .
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